If a fire starts


Act immediately if a fire starts. If the fire is small, try to extinguish it, but don’t take any unnecessary risks. Have a plan for how to act and get out if a fire starts. The basic rule is: RESCUE - ALERT - ALARM - EXTINGUISH

Stove fire

Stove fires are the most common cause of fire in the home. If it starts to burn in a saucepan or frying pan, move it from the plate and quench the fire with a lid or fire blanket. Never try to extinguish burning or overheated cooking oil with water. This may cause an explosion and you can get severe burns.

Fire in clothes

If someone's clothes catch fire - make sure to quickly bring the person to the ground or the floor. Extinguish the fire with a blanket or jacket from the head and down, to prevent the flames from reaching the face. Use a fire blanket or blanket made from natural materials. Keep in mind that fleece is flammable.

Fire in electrical appliance

Always unplug the connector. Try to extinguish and, if possible, remove the appliance outdoors.

When you can’t extinguish the fire yourself

If you cannot extinguish the fire yourself, it's important to put yourself to safety. Close the door to the room where the fire is, and even the door of the apartment, once everybody is out. Otherwise the smoke will spread into the stairwell. Call 112 (Rescue Services) and warn your neighbors.

Fire elsewhere in the building

If there is a fire outside of your residence, stay in the residence. Never enter a smoky stairwell. Use wet towels and seal the door to reduce the risk of toxic flames coming in. Call 112 and attract attention through the window. Never use the lift in case of fire.

If you need help - call 112

This will bring you to an alarm operator at SOS central services. To get the best and fastest help, just answer the questions the operator has about: what has happened, where it has happened, the number of the telephone you are ringing from, etc. Help will not be delayed just because you answer a lot of questions – the operator will spread the alarm to other operators and the rescue services while you are talking and send them to the correct location. Try to meet the services when they arrive so that you can show them the way and save time.

If you need to evacuate your student housing

There are evacuation plans in the corridors with marked places to reassemble outside the building. If you live in an apartment, you should agree on your own assembly point with your residents.


Latest update January 24, 2019