Caretaker
Caretakers play an important role in creating a safe and pleasant environment in our student housing areas. As a resident at AF Bostäder, you can contact your caretaker if you have questions about your accommodation or need help with something in your home. The caretaker also makes sure that the housing area functions well.
The caretaker is responsible for
- repairs in the accommodation
- inspections when you move out
- maintenance and supervision of indoor and outdoor areas
- acting as a contact person for students and helping to create a pleasant living environment in the housing area
Caretakers are available Monday–Friday from 07:00 to 16:00.
Find contact details for your caretaker here.
Fault reporting – get help with problems in your accommodation
Step 1: Report the fault online via Your pages.
If you experience disturbances, contact the caretaker directly – preferably while the disturbance is happening.
Fault reporting in the evenings and at weekends
If an urgent problem occurs outside the caretaker’s working hours and cannot wait until the next working day, for example:
- water leaks or flooding
- a completely blocked toilet
- serious electrical faults
- disturbances late in the evening or at night
Contact the Securitas property emergency service (Fastighetsjouren) on +46 (0) 30 74 26.
Emergency situations
In emergency situations such as:
- fire
- a burglary in progress
- assault
- if an ambulance is needed
Call 112.
For non-emergency police matters, call 114 14 (no area code required).